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Complaints about Streaming Services Surge!

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So, you have been spending lots of time on your favorite streaming services whilst on lockdown. Things have gotten quite tough finding various activities to keep yourself busy. While there is a lot of things to watch online, your favorite services don’t always work the way that you want them to. So we do what we Brits do best and complain.

Due to a surge in screen time, complaints about streaming services has also surged. According to a Media Nations Report, posted recently by Ofcom, a total of 40% of UK Adults are now spending their waking day watching TV and online video services.This is as a result of the lockdown that’s been imposed on many of us lately.

It has not been all plain sailing though.

The Bandwidth Britain Report from Uswitch has found the streaming services which use the most bandwidth are also causing the biggest disruption to our lockdown box set binges.

The research team took the most popular streaming services in the UK and revealed the ones that are the most unreliable. So, how is this done you may wonder? Well it’s calculated by the number of times that we have gone to Google to complain about them:  “Netflix not working”, “Now TV not working”.

Complaints Score

So they ranked the most Complained About Streaming Services in the UK according to a complaints score:

  • Netflix – 8,300
  • Now TV – 5,020
  • BBC iplayer – 2,510
  • Apple TV – 1,570
  • Sky on Demand – 1,030
  • All 4 – 830
  • Amazon Prime Video – 820
  • Hayu – 500
  • Disney+ – 480
  • Britbox – 310

Netflix unsurprisingly topped the list as the UK’s most complained about streaming app during lockdown. As it had a complaint score of 8,300. It’s not surprising because it’s bad. Far from it. We love it! But Netflix is the most popular streaming app, so of course it’s going to have a larger number of people complaining about it. Now TV came in second with a 5,020 complaint score.

While Britbox found itself at the opposite end of the scale with the study revealing it had just 310 on the complaints score.

(USwitch)

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Streaming

Streaming: Who’s Winning the war?

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The lockdown has caused a lot of us to be either sitting down and playing video games or streaming our favourite shows on our prefered streaming services. Or on more than one if you  are subscribed to more than one service. But which one of them is doing the best? Out of all of us, which streaming platform do we as a collective like the most?

To no one’s suprise really, the use of streaming services has increased during the pandemic. Netflix has profited from the pandemic with the most significant increase of +332%. Disney Plus followed with a 290% increase of usage on JustWatch. You can see the rise of each of the different streaming services below:

  • Streaming Service
  • Netflix
  • Disney Plus
  • Amazon Prime Video
  • Hulu
  • +% Increase since March 17th
  • 332%
  • 290%
  • 266%
  • 259%

So, are you surprised that Netflix is coming out on top? Did you think the giant that is Disney would have taken Netflix’s crown? Let us know what you think by contacting us via our socials! @howtokillanhour across Twitter, Facebook and Instagram!

Source: JustWatch.com

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Episode 348 (Don’t) Microwave Your Phone

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Netflix is in Debt. LOTS OF IT.

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Netflix, everyone loves it, there are some great shows, there are some incredible shows, but it comes at a cost and according to the LA Times. Netflix are in $20 Billion worth of debt. Yes you read that correctly, it’s BILLION with a B!

LA Times are reporting that, Netflix hopes that more original shows will capture more subscribers to fend off competition from Amazon and Hulu by expanding their original programming. Resulting in Netflix churning through cash at an amazing rate. LA Times are reporting that the company is pouring money into prestige projects and expects to spend at least $6Billion this year.  They are betting that debt financing in the near term will create growth and yield big results down the road.

It’s a pretty hefty read but if you want to know more about Netflix and their numbers head on over to the LA Times!

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